Add issue templates (#1122)

* Add issue templates

* Update templates based on feedback

* Update feature request issue template

* update templates based on suggestions

.github/ISSUE_TEMPLATE/bug-report.md

@@ -0,0 +1,38 @@
+name: Bug Report 
+description: Submit a bug report
+title: "[Bug Report]: "
+labels: ["bug report"]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Thank you for taking the time to fill out this bug report!
+  - type: dropdown
+    id: issue type
+    attributes: 
+      label: What type of issue is this? 
+      options:
+        - transient - occurring only once
+        - intermittent - occurring irregularly
+        - permanent - occurring repeatedly
+    validations:
+      required: true
+  - type: textarea
+    id: issue
+    attributes:
+      label: What issue are you facing? 
+      placeholder: Please describe what you have encountered
+    validations:
+      required: true
+  - type: textarea
+    id: reproduce issue
+    attributes:
+      label: What are the steps to reproduce this? 
+      placeholder: Please provide the steps to reproduce this issue
+    validations:
+      required: true      
+  - type: textarea
+    id: logs
+    attributes:
+      label: Can you provide any logs? (output, errors, etc.)
+      placeholder: Please provide any logs you might have that illustrate the issue

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1 @@
+blank_issues_enabled: false

.github/ISSUE_TEMPLATE/feature-request.md

@@ -0,0 +1,17 @@
+name: Feature Request 
+description: File a feature request
+title: "[Feature Request]: "
+labels: ["enhancement"]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Thank you for taking the time to fill out this feature request form! 
+  - type: textarea
+    id: feature request
+    attributes:
+      label: What feature would you like to see and why?
+      description: Please be as detailed as possible with your feature request.
+    validations:
+      required: true
+  

.github/ISSUE_TEMPLATE/question.md

@@ -0,0 +1,15 @@
+name: Question  
+description: Ask a question not covered by current hackrf.rtfd.io documentation 
+title: "[Question]: "
+labels: ["question"]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Thank you for taking the time to ask your question! If you need technical support, want to open a feature request, or need to file a bug report, please abandon this issue, open a new issue, and choose the correct template. If you do not choose the correct template, you will be asked to re-open your issue with the correct template. 
+  - type: textarea
+    id: question
+    attributes:
+      label: What would you like to know?
+    validations:
+      required: true

.github/ISSUE_TEMPLATE/technical-support.md

@@ -0,0 +1,77 @@
+name: Technical Support Request
+description: File a technical support request
+title: "[Tech Support]: "
+labels: ["technical support"]
+assignees:
+  - straithe
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Thank you for taking the time to fill out this technical support request form! Please note that technical support requests can expect a response time of two weeks.  
+  - type: dropdown
+    id: troubleshooting documentation
+    attributes: 
+      label: Have you read the HackRF [troubleshooting documentation](https://hackrf.readthedocs.io/en/latest/troubleshooting.html)?
+      options:
+        - yes
+        - no
+    validations:
+      required: true
+  - type: textarea
+    id: expected outcome
+    attributes:
+      label: What outcome were you hoping for?
+      placeholder: Please be detailed in what you expected to happen
+    validations:
+      required: true
+  - type: textarea
+    id: actual outcome
+    attributes:
+      label: What outcome actually happened? 
+      placeholder: Please be detailed in what did happen
+    validations:
+      required: true
+  - type: checkboxes
+    id: operating systems
+    attributes:
+      label: What operating systems are you seeing the problem on?
+      multiple: true
+      options: 
+        - Linux
+        - Windows
+        - MacOS
+        - other
+    validations:
+      required: true
+  - type: textarea
+    id: hackrf_info output
+    attributes:
+      label: What is the output of ```hackrf_info```?
+      description: Please put the output of the command in the box below or indicate N/A. 
+      placeholder: ```hackrf_info version: unknown
+        libhackrf version: unknown (0.5)
+        Found HackRF
+        Index: 0
+        Serial number: 0000000000000000325866e6211d5123
+        Board ID Number: 2 (HackRF One)
+        Firmware Version: git-9a1c0e4e (API:1.06)
+        Part ID Number: 0xa000cb3c 0x004c4752```
+    validations:
+      required: true
+  - type: textarea
+    id: third-party software
+    attributes:
+      label: Are you using any third-party software?
+      description: Please list the software you are using with your HackRF or indicate N/A. Please list version numbers where possible. 
+      placeholder: GNU Radio, GQRX, etc. 
+    validations:
+      required: true
+  - type: textarea
+    id: third-party software
+    attributes:
+      label: Are you using any third-party hardware? 
+      description: Please list any hardware you are using with your HackRF or indicate N/A. 
+      placeholder: portapack, specialized antenna, etc. 
+    validations:
+      required: true

issue_template.md

@@ -1,23 +0,0 @@
-### Steps to reproduce
-1.
-2.
-3.
-
-### Expected behaviour
-Tell us what you expect should happen
-
-### Actual behaviour
-Tell us what happens instead
-
-### Version information
-**Operating system**:
-
-**hackrf_info output:**
-
-If you are reporting a problem that involves third party software 
-(GNU Radio, Gqrx, etc), please report the version here.
-
-### Output
-```
-Insert any commandline or build output here
-```