name: Technical Support Request
description: File a technical support request
labels: ["technical support"]
assignees:
  - straithe
body:
  - type: markdown
    attributes:
      value: |
        Thank you for taking the time to fill out this technical support request form! Please note that technical support requests can expect a response time of two weeks.  
  - type: dropdown
    id: troubleshooting-documentation
    attributes: 
      label: Have you read the HackRF [troubleshooting documentation](https://hackrf.readthedocs.io/en/latest/troubleshooting.html)?
      options:
        - "no"
        - "yes"        
    validations:
      required: true
  - type: textarea
    id: expected-outcome
    attributes:
      label: What outcome were you hoping for?
      placeholder: Please be detailed in what you expected to happen
    validations:
      required: true
  - type: textarea
    id: actual-outcome
    attributes:
      label: What outcome actually happened? 
      placeholder: Please be detailed in what did happen
    validations:
      required: true
  - type: textarea
    id: operating-systems
    attributes:
      label: What operating systems are you seeing the problem on?
    validations:
      required: true
  - type: textarea
    id: hackrf_info-output
    attributes:
      label: What is the output of ```hackrf_info```?
      description: Please put the output of the command in the box below or indicate N/A. 
    validations:
      required: true
  - type: textarea
    id: third-party-software
    attributes:
      label: Are you using any third-party software?
      description: Please list the software you are using with your HackRF or indicate N/A. Please list version numbers where possible. 
      placeholder: GNU Radio, GQRX, etc. 
    validations:
      required: true
  - type: textarea
    id: third-party-hardware
    attributes:
      label: Are you using any third-party hardware? 
      description: Please list any hardware you are using with your HackRF or indicate N/A. 
      placeholder: portapack, specialized antenna, etc. 
    validations:
      required: true